As artificial intelligence (AI) becomes more accessible for small businesses,…
Why is the billing process changing?
Which states currently require sales tax on SaaS products?
Will you be remitting taxes on my behalf?
I have a tax-exempt client – how will this work for them?
Why don’t you just tax my agency?
Will my agency also be charged sales tax?
How does the new billing system protect my agency from overages?
Can I still decide how much to charge my clients?
How much time do I have to communicate this change to clients?
When will my agency receive payment each month?
Can I receive payment without setting up ACH?
What if I currently roll the SharpSpring license fee into my client’s retainer?
What if I don't charge my clients for SharpSpring?
Can I bill my clients annually instead of monthly?
How does the agency margin work on the new digital advertising and remarketing platform?
Do my client’s payments go into SharpSpring’s bank account or serve to boost SharpSpring revenues?
Will my agency still be billed for client overages and add-ons? (Emails, contacts, Litmus, Shutterstock, etc.)
How do I submit my reseller certificate to SharpSpring?
Please note: Sales tax laws are subject to change. For specific sales tax advice, consult your legal council, CPA, or other sales tax expert.
Will SharpSpring be talking directly with my clients?
Will my clients see what I pay for SharpSpring?
When will my clients get charged?
What will my clients see on their monthly statements?
What happens if my client’s payment fails?
My clients have already paid me for a year – how can I avoid double charging them now?
Will my clients be billed in arrears or in advance?
Will there be any additional fees associated with the new billing process?
My clients are not in the U.S. – will this still affect my billing process?
The new billing platform is currently available in the following regions (subject to change):
- United Kingdom of Great Britain and Northern Ireland
- Hong Kong
- New Zealand
- United States of America
How is VAT tax handled?
Can I bill my clients in my local currency?
Disclaimer: This document is not legal advice. It is only meant to provide general information on selected aspects of new state tax law. While this document addresses some legal aspects of the law, it is not intended to provide legal advice. SharpSpring recommends that you consult your attorney on how best to comply with state and federal tax law.