About LiveAgent

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2017. Stay closer to your customers and answer their questions faster with LiveAgent. Collect communication from your customers, and let LiveAgent process and route it to the right support representatives at the right time. Take an in-depth tour of the features that make LiveAgent stand out among help desk platforms.

How does LiveAgent work with SharpSpring?

SharpSpring integrates with LiveAgent through Zapier, allowing you to automatically sync contact information across both platforms. Configure your sync in minutes to begin leveraging the best of both platforms.

Capture leads with LiveAgent’s built-in live chat feature, automatically importing them as leads into your SharpSpring account. Once tickets have been resolved, add your customers to drip campaigns in SharpSpring to send followup correspondence.

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The benefits of using SharpSpring & LiveAgent

  • Sync contacts seamlessly between SharpSpring and LiveAgent
  • Capture leads from LiveAgent’s live chat feature and add them to campaigns in SharpSpring