About LiveChat

LiveChat is a premium live chat solution that allows you to communicate with your visitors on your website. With easy and quick installation, businesses can communicate with their customers using web, Mac/Windows, and iOS/Android applications. The application also enables you to actively engage visitors browsing the website. LiveChat is an advanced tool providing a robust number of functionalities.

With LiveChat, you can set automated messages to engage visitors at the right moment and easily create tickets for them once they’re engaged. LiveChat also allows you to monitor the behavior of your visitors and customers so you know when to reach out to them. With the detailed reporting and analytic functionalities of LiveChat, you can analyze the quality of your customer service along with chat performance, allowing you to optimize the way you communicate with your customers. Learn more at

Essential LiveChat Features

How does LiveChat work with SharpSpring?

SharpSpring’s Zapier integration with LiveChat allows users to keep contact records up to date with live chat communications. Configure your sync in minutes to begin leveraging the best of both platforms.

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The benefits of using SharpSpring & LiveChat

  • Create contact records and opportunities in SharpSpring when a new chat is finished in LiveChat
  • Update contact records in SharpSpring when a new ticket is created in LiveChat

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