Last updated on September 14, 2020
One of the most important aspects of running a business is your level of customer retention. Making a one-time sale simply isnβt enough; you must aim to create a loyal customer base that will stick with you over the years. And to effectively build this type of brand trust and client loyalty, you need a strong retention marketing strategy in…
Last updated on April 9, 2021
Proper Lead Nurturing is Key to Reducing Client Attrition When Credit Union 2.0, a digital marketing fintech company, approached SharpSpring looking for help increasing client retention, they were experiencing a customer churn of 6 to 9 months. Credit Union 2.0 wanted to be able to display greater value to their clients. But because they relied on their customers to administer…