

Last updated on February 13, 2018
Marketing automation was designed with two primary objectives – to increase marketing efficiency and to personalize the user experience. For a lot of ‘massy’ brands, marketing automation has rendered superb results. But since luxury brands typically involve a niche product and audience, the use of marketing automation has to be more nuanced. The basic premises of luxury marketing set it…

Last updated on February 13, 2018
While bringing in new clients should always be a priority for your agency, you don’t want to drive away existing clients because you lost focus on them. This is where retention marketing comes in. Rather than funneling all of your resources into acquiring new clients, it might be in your best interest to focus on optimizing your relationships with the…

Last updated on August 20, 2021
SharpSpring CEO Rick Carlson recently presented at IZEAfest, an event geared at bringing together content creators, brands and agencies. This year’s theme was “Create Your Future,” with a focus on the different technologies and techniques available to help marketers attract and engage online audiences. Rick discussed how the buyer’s journey has changed over the years and what businesses need to…