Last updated on April 29, 2020
Your customers want answers now, but you need to focus on delivering great products and services. Answering the same questions again and again simply isnât the best use of your time. Thatâs where chatbots come in. Automating one-on-one conversations between you and your audience, chatbots have the power to convert anonymous traffic into warm leads around the clock. Once youâre…
Last updated on December 5, 2018
Customer relationship management (CRM) software has a whole lot of benefits for businesses. According to Baseline statistics, the average ROI from CRM use is $5 for every $1 invested. Use a complete and fully integrated CRM solution and you can start seeing the impact yourself. And the more you use your CRMâs features and data, the more insights you can…
Last updated on February 6, 2020
Want to improve the quality of your customer relationships? Well, you need to quantify them first, with (spoiler alert) the data from your CRM (your CRM metrics). CRM (Customer Relationship Management) software allows you to manage customer interactions in a data-driven, meaningful, and profitable way. However, applying the correct standard of measurement to your campaigns can be challenging. Which metrics…
Last updated on June 20, 2019
Has your boss or a client ever said to you: âShow me the money!â? Well, here at SharpSpring, we get just as excited about this request as Jerry Maguire, and that's why we've designed the SharpSpring CRM with your revenue goals in mind. One of the easiest ways to show the ROI of each customer is to accurately track them in your CRM,…
Last updated on February 6, 2020
When you think dynamic duos, chances are you think of people and things similar to Batman and Robin, Bert and Ernie, Peanut Butter and Jelly, Wine and Cheese. But as a marketer, you should be thinking about Marketing Automation and CRM. This powerful pairing can completely revolutionize your marketing efforts, taking sales and ROI to the next level. While CRM…
